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How to cancel or change a Q doctor video appointment
How to cancel or change a Q doctor video appointment

If you need to cancel or change your appointment here's the information we need you to provide to be able to do that.

Faye avatar
Written by Faye
Updated over a week ago

If you are wanting to cancel your COVID-19 vaccine appointment please click here:

If you find that you no longer need your Q doctor video appointment or would like to change the time/date, please can you let us know in plenty of time so the appointment can be used by someone else. 

To do this please start a conversation with the Q doctor team on our live chat or call the team on 0330 223 0349. 

Please provide us with the following information: 

Your name
Your practice's name
Date and time of appointment you'd like to cancel

If you are looking to change your appointment you will need to book the new appointment yourself and we will cancel the one you no longer need.

Please note that we are only able to cancel video appointment booked through Q doctor  - you will need to contact your surgery to cancel or change any face-to-face or telephone consultations. 

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