Getting Started and Logging In

A step-by-step guide on how to create your Q health Clinician or Admin account and log into the platform!

Faye avatar
Written by Faye
Updated over a week ago

Creating Your Account

To create an account on Q health, you will first need to be invited to your platform. If you have not received an invite email, please speak to the admin team of your account or get in touch with us on the live chat!

The invitation email will come from Q doctor - please check your junk in case it has ended up in there - and contains a link that you need to press on, as highlighted in the picture below.

Please ensure that the link is opened in Google Chrome or the latest version of Microsoft Edge. You will not be able to create your account using Internet Explorer.

This will then direct you to the account creation page! Here you will need to enter your first name, last name, and create a password for the account. The password must be a minimum of 8 characters, and include at least 1 capital letter and 1 digit

Once all the information has been entered, press the blue 'Create' button and you will be automatically logged into your Q health account!

How to Log In and Out of Q health

After you have created your account, the next time you need to log in to Q health please go to and in the top right hand corner press 'Clinician and Admin Login'.

You will then be able to enter your email address (the same one the invitation was sent to) and the password you created. Then press the blue 'Login' button!

If you forget your password, just press the 'Forgot Password?' button below the Login button, enter your email address and a reset email will be sent to you. This is reset link is only valid for one hour.

To log out of your Q health account, press the Q health icon in the top right hand corner of the screen, and then press the 'Logout' button.

Any questions please contact the support team by emailing:, phoning: 0330 223 0349 or pressing the pink dot:

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